Have tried the best.

We are the gold merchants of Alibaba's platform for 9 years, and we are the strength factory that has been personally certified by Alibaba staff. Both product quality and service are recognized. When you first reported that 9 chairs could not be installed, we immediately sent 9 chairs to you for free and covered the expensive shipping costs. The second time, you told me that one chair could not be installed, and we agreed to compensate you for the cost of one chair. However, you were very greedy and asked us to compensate you for $500. The price of a chair was only $17, but you asked us to compensate you for 30 times the cost. Alibaba staff stepped in to deal with the dispute, and they also believed that we were already a very responsible merchant and did not shirk our responsibilities, and only needed to pay $17 in compensation. Even Alibaba and you communicate, you don't agree.